Terms & Conditions

Complete Terms & Conditions for Using Kirikaya

Please read these Terms & Conditions carefully before creating an account on Kirikaya. We've written everything in plain, easy-to-understand language so you know exactly what you're agreeing to.

Last Updated: January 2026

Key Highlights of the Terms at a Glance

Here's a quick overview before you dive into the details

Age Restriction 18+

Kirikaya is strictly for users aged 18 and above. Account registration by minors is completely prohibited and any such account will be closed immediately upon discovery.

One Person, One Account

Each individual may only register one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Fast Withdrawal Processing

Withdrawal requests from verified accounts are typically processed within 24 hours and sent directly to bKash or Nagad.

Transparent Bonus Terms

The wagering requirements for each bonus are clearly stated — no hidden conditions. Please read the terms carefully before claiming any bonus.

Data Security Guaranteed

Your personal data is protected with SSL encryption and is never sold or shared with third parties.

Easy Dispute Resolution

If an issue arises, our support team aims to resolve it within 72 hours. Complex matters are handled through a neutral arbitration process.

1 General Terms

By using the Kirikaya website and mobile app, you confirm that you have read and fully accepted these Terms & Conditions. These Terms constitute a legally binding agreement between Kirikaya and the user.

Kirikaya is an online gaming and betting platform operating under an international licensing authority. We are committed to delivering a world-class betting experience to users in Bangladesh and the Bangladeshi diaspora.

Important: These Terms may be updated at any time. Continued use of the platform following any changes will be taken as your acceptance of the revised Terms.

  • These Terms & Conditions are available in English and Bengali. In case of any conflict between the two versions, the English version shall prevail.
  • You must be at least 18 years old to use any of Kirikaya's services.
  • It is your responsibility to ensure you use the platform in compliance with the laws applicable in your area.

2 Account Rules

2.1 Registration Process

To open an account on Kirikaya, you must provide accurate and truthful information. Registering with false details is prohibited and may result in account termination. Your mobile number will be verified at the time of registration.

2.2 Account Verification (KYC)

One Person, One Account

2.3 Account Security

Keep your account password and login details strictly confidential. Do not allow anyone else to access your account. If you suspect any unauthorized access, contact us immediately at support@kirikaya.net.

Caution: Opening multiple accounts by the same person or household is strictly prohibited. If detected, all associated accounts may be permanently closed and all balances forfeited.

  • The mobile number used to register your account must remain active.
  • If an email address is provided, it must also remain active.
  • To update your account details, please contact our support team.
  • Accounts belonging to users from restricted countries or regions will be terminated.

3 Betting Rules

3.1 Placing a Bet

All bets placed on Kirikaya are considered final. Once confirmed, bets generally cannot be cancelled — however, Kirikaya reserves the right to void bets in certain circumstances, such as event cancellations or technical errors in odds.

3.2 Odds Changes

The odds at the time a bet is confirmed are final. In live betting, odds can change rapidly. If odds are displayed incorrectly for any reason, Kirikaya reserves the right to void the affected bet.

3.3 Betting Limits

Bet Type Minimum Bet Maximum Bet
Sports Betting ৳ 50 ৳ 50,000
Live Betting ৳ 100 ৳ 30,000
Casino Games ৳ 20 ৳ 1,00,000
Virtual Sports ৳ 50 ৳20,000

Higher limits may apply for special events such as the World Cup or IPL Final. Contact support for details.

3.4 Cancelled Matches & Void Results

If a match or event is cancelled, the stake for that bet will be refunded to the user's wallet. For unresolved outcomes, Kirikaya's decision shall be final.

4 Payment Rules

4.1 Deposit

At Kirikaya, you can deposit funds via bKash, Nagad, Rocket, or bank transfer. Wallet deposits are generally processed instantly, while bank transfers may take 1–3 business days.

  • Minimum deposit: ৳ 500
  • Maximum single deposit: ৳ 2,00,000
  • Kirikaya does not charge any fees on deposits, though payment gateway charges may apply.

4.2 Withdrawal

Withdrawals are only available to verified accounts. Withdrawal requests are typically processed within 24 hours on business days. Funds will be returned solely to the payment method used for the original deposit.

  • Minimum Withdrawal: ৳500
  • Maximum Daily Withdrawal: ৳5,00,000
  • Without KYC verification, withdrawals are capped at ৳10,000.

Please note: To withdraw winnings derived from a bonus, specific wagering requirements must be met. See the Bonuses section for full details.

4.3 Currency & Conversion

Kirikaya supports transactions in Bangladeshi Taka (BDT). If a transaction is made in another currency, it will be converted at the prevailing exchange rate and a small conversion fee may apply.

5 Bonus & Promotion Terms

5.1 Welcome Bonus

New members will receive a welcome bonus on their first deposit. To withdraw the bonus, you must meet the wagering requirement by placing bets totalling a specified multiple of the bonus amount. The current welcome bonus wagering requirement is 10x.

5.2 Reload Bonus & Cashback

Regular members receive weekly reload bonuses and cashback offers. These promotions are time-limited and each has its own terms. Visit the Offers page for full details.

5.3 Bonus Usage Rules

  • Bonuses can only be used for betting or gaming and cannot be withdrawn directly.
  • Two bonus offers cannot be claimed at the same time.
  • Bonuses that are not used before their expiry date will be cancelled.
  • Any attempt to claim bonuses through fraudulent means will result in account termination.
  • Kirikaya reserves the right to modify or cancel any bonus offer at any time.

6 Responsible Gaming

Kirikaya supports entertainment, not addiction. We believe every player has the right to game safely and responsibly — and to help with that, Kirikaya offers a range of tools and features.

6.1 Self-Limit Settings

You can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it cannot be increased for at least 7 days.

6.2 Temporary Break & Self-Exclusion

If you need a break from gaming, you can suspend your account for anywhere between 24 hours and 6 months. For longer-term concerns, a permanent self-exclusion option is also available.

Need Help? If you're experiencing any issues related to gaming, please reach out to our Responsible Gaming team. We're here to help — no questions, no judgment.

  • Gaming is strictly prohibited for anyone under the age of 18.
  • Make sure minors cannot access your device.
  • Never treat gaming as a source of income.
  • Do not chase your losses by placing more bets.

7 Privacy & Data Protection

Kirikaya takes the protection of your personal information seriously. Any data we collect is used solely to improve our services and ensure platform security.

  • Information provided during registration is stored securely.
  • Your information is never shared with third parties except where required by law.
  • Cookies and tracking technologies are used solely to enhance the user experience.
  • For more details, visit our Privacy Policy Read.

8 Account Closure & Suspension

8.1 Closure by the User

You may close your account at any time. Please withdraw any remaining balance before doing so. To close your account, email support@kirikaya.net.

8.2 Closure by Kirikaya

Kirikaya may suspend or permanently close an account for any of the following reasons:

  • Registering with False Information
  • Creating Multiple Accounts
  • Bonus Abuse or System Manipulation
  • Money Laundering or Suspicious Financial Activity
  • Opening an Account as a Minor
  • Harassing Other Users

Caution: If an account is closed due to fraud, all balances and bonuses may be forfeited. Legal action may also be taken.

9 Dispute Resolution

If you have a dispute with Kirikaya, please contact our support team first. Most issues are resolved within 72 hours.

9.1 Complaints Process

  • Step 1: Write to us at support@kirikaya.net with full details.
  • Step 2: Our team will respond within 48 hours.
  • Step 3: If the issue remains unresolved, it will be escalated to a higher authority.
  • Step 4: If the matter still cannot be resolved, a neutral arbitration process will be initiated.

For disputes regarding game outcomes, Kirikaya's server logs and the game provider's records will serve as the final evidence.

10 Policy on Changes to Terms

Kirikaya reserves the right to update these Terms & Conditions at any time. For significant changes, advance notice will be sent to the registered mobile number or email. Minor changes will be reflected on the page only.

  • Continued use of the platform after any changes take effect will be considered acceptance of the updated Terms.
  • If you do not accept the updated Terms, you will be given the option to close your account.
  • The date of any changes will always be noted at the top of the page.

Tip: Visit this page at least once a month to check for updates. Staying informed about the Terms is essential to protecting your rights.

Done reading the terms? Let's get started!

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